Refund policy

At ChicLuxeWear, we want you to be completely satisfied with your purchase.

Return Period
You have 30 days from the date of delivery to request a return.

Eligibility for Returns
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Items must be in original packaging
- Proof of purchase is required

Return Process
To initiate a return, please contact us at:
support@chicluxewear.com

Once your return request is approved, you will receive detailed return instructions, including the return address.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping method, as we are not responsible for lost returns.

Refunds
Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Non-Returnable Items
- Worn or used items
- Items damaged after delivery
- Final sale items (if applicable)

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos as proof.

We will offer a replacement or full refund at no additional cost.

No Hidden Fees
There are no restocking fees for returns.

Customer Satisfaction
We are committed to providing a simple and transparent return experience.